Customer service is feeling different—and AI may be why. In this episode of our Take on Tomorrow podcast, we explain how AI is reshaping customer interactions and changing how businesses support their workforce.
e.l.f. Beauty and rhode are giving the beauty business a makeover
CEOs Tarang Amin and Nick Vlahos discuss how they’re staying true to their shared vision as expectations rise.
by Ali Furman, Paul Leinwand, and Jen Swetzoff
Are factories the new frontier of big tech?
Supply chains are under strain—and tech is changing how we make things. In this episode of our Take on Tomorrow podcast, we explain how automation is reshaping work, opening the door for new types of businesses.
Can government be the catalyst for breakthrough innovation?
Could government be the next great innovator? In this episode of our Take on Tomorrow podcast, we explain why public and private collaboration could unlock new solutions in energy, healthcare, climate and more.
Emerging threats require a more proactive approach to cyber defense
A new PwC survey underscores how companies face a wider range of cyber risks—and how they can best respond.
Be a better decider
As
reinvention
pressure
rises,
the
March
issue
of
s+b
explores
how
CEOs
need
to
rewire
their
decision-making.


